Well done, TCC
Re: "Samsung sued for 'defective' Galaxy phones", (BP, Aug 31).
I applaud the Thailand Consumer Council (TCC) for taking up the case against Thai Samsung Electronics Co and wish success to the plaintiffs.
I, too, suffered the dreaded vertical-green-line affliction on my phone of the same type, and researching online, I note that many consumers have experienced similar defects.
Like others, I got no satisfaction from the company. Rather, company representatives speculated that I had dropped my phone on a hard surface or otherwise mishandled the phone (I had not). My phone was less than two years old at the time, but conveniently for the manufacturer, just past the warranty period.
Warranty or no warranty, consumers should expect a carefully handled phone to last more than two years. Compensation for what is clearly a manufacturing defect is well justified.
Malls are better
Re: "Small firms feel the pinch amid an array of challenges", (Business, Aug 30).
Interesting that Thailand has at last started to voice concerns over Chinese imports. I have been using popular e-commerce platforms for many years and done hundreds of orders. Only this year have I started to return many items, as they are clearly copies. So many hard drives and USB sticks I bought from sellers here in Thailand were fakes.
As soon as you try to register the warranty/guarantee cannot as previously registered.
I try to buy from Thai sellers but now the platforms are inundated with fakes sold from Thailand.
Phones that would cost 24,000 baht are being sold for 1,000 baht -- complete with fake names such as Samsung. You know it is a fake because of the price.
However, there are listings on these platforms that look genuine. In fact, many of these cheap copies sellers are listed as Official Store. Now, I go to official shops in malls.
Wrong yardstick
Re: "PM has much to prove", (PostBag, Sept 1).
Critical of the PM, Songdej Praditsmanont writes, "Irrespective of any faults the former prime minister, Srettha Thavisin, may have, one always looked forward to a photo of him towering over those with whom he was meeting."
Since the heights of global leaders and representatives of Asean are difficult to obtain, let's use national averages.
Brunei, Cambodia, Laos, Myanmar, and the Philippines rank among the countries with the shortest people in the world, with Laos being second to last. Songdej will be happy to know Thailand ranks well above these nations, and Paetongtarn, at 1.7 metres, is also above average, so he can remain proud that the PM possesses the most important quality he sees in a female head of state.
Whether lighthearted or not, sexism is not an appropriate measuring stick for people, no matter who they might be.
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